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Earl Diez

DNS and Routing Errors

DNS and Routing Errors: The Hidden Causes Behind Major Website Downtime

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In today’s always-online world, your website is your storefront, customer service desk, marketing hub, and more, all rolled into one. So when your site goes down, even for a few minutes, the damage can ripple through your brand reputation, sales, and trust. Surprisingly, many of these outages aren’t caused by hackers or server crashes, but […]

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Cyber hygiene for SMBs

Strengthening Small Business Cybersecurity: The Importance of Updates, Device Protection, and Access Controls

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In today’s digital-first world, small and medium-sized businesses (SMBs) are prime targets for cybercriminals. That’s because many SMBs don’t have the same level of protection as large enterprises, but they still store valuable data. One weak password, outdated app, or vulnerable laptop can open the door to serious cyber threats. That’s where cyber hygiene comes

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hy Quality VoIP Hardware Is Key to Reliable Business Communication

Why Quality VoIP Hardware Is Key to Reliable Business Communication

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In today’s fast-paced, hyper-connected business world, communication isn’t just important, it’s mission-critical. Small and medium-sized businesses (SMBs) rely on clear, uninterrupted calls, fast voicemail systems, call forwarding, and integrations that work seamlessly. That’s where VoIP (Voice over Internet Protocol) systems come in. But here’s what many business owners don’t realize: it’s not just the software

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Cyber Resilience vs Cybersecurity

Cyber Resilience vs. Cybersecurity: Why Small Businesses Must Prepare for Outages, Not Just Attacks

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In the ever-evolving world of cyber threats, many businesses think cybersecurity is the end-all-be-all. But what happens when your defenses fail? What if your website, apps, or internal systems go down not from a hack but from a power outage, failed update, or third-party downtime? That’s where cyber resilience steps in. At TechGN, we empower

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When Your Site Goes Down

When Your Site Goes Down: How Downtime Hurts Small Businesses and What You Can Do About It

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In today’s connected world, even a few minutes of website or app downtime can spell disaster for small and medium-sized businesses (SMBs). Whether you run an online store, manage bookings, or offer SaaS services, being offline means lost revenue, missed opportunities, and damaged credibility. At TechGN, we help businesses in Alaska and beyond stay resilient

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When Cloudflare Stumbles Understanding the Causes, Risks & How to Protect Your Business

When Cloudflare Stumbles: Understanding the Causes, Risks & How to Protect Your Business

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If your website, apps, or online services rely on the internet, then you depend on infrastructure providers like Cloudflare. When they experience major service disruptions, the impact can reach far and wide, affecting your business operations, customer access, and digital reputation. At TechGN, we believe every business, especially small and medium‑sized (SMB), should understand what

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Integrating Smart Office Devices

Integrating Smart Office Devices: Bridging Hardware and Network Infrastructure for Modern Workplaces

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In today’s digitally connected world, the concept of a “smart office” has transformed from a luxury into a necessity. Small and medium-sized businesses (SMBs) are increasingly integrating smart devices to streamline operations, enhance productivity, and create a more responsive work environment. But installing a smart thermostat or camera isn’t enough, these technologies must operate over

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Top Cybersecurity Threats SMBs How to Prepare

Top Cybersecurity Threats SMBs Face in 2026 and How to Prepare

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In 2026, the digital world will bring even more opportunities and more risks. For small and medium‑sized businesses (SMBs), understanding and preparing for emerging cybersecurity threats will be key to staying safe, competitive, and up‑and‑running. At TechGN, we help SMBs build security practices and defenses that match the pace of modern threats. In this guide,

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Discover how TechGN helps your business choose between structured cabling or wireless network setups. Get expert guidance, reliable IT solutions, and a tailored approach to ensure your office stays connected and secure. Contact TechGN today to build the right network for your success.

Structured Cabling or Wireless? Choosing the Right Network Setup for Your Office

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In today’s fast-paced digital world, every business depends on a reliable and fast network. Whether you run a small office or a growing enterprise, your internet connection and internal network are the backbone of your operations. One of the biggest decisions you’ll face when designing or upgrading your IT infrastructure is whether to go with

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Learn how TechGN guides business owners in selecting the best UPS for their server room. Get expert IT advice, reliable power solutions, and proven strategies to protect your data and keep operations running smoothly. Contact TechGN today for trusted IT support.

How to Choose the Best UPS for Your Server Room: A Business Owner’s Guide

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When it comes to IT infrastructure, your server room is the heartbeat of your business operations. From file storage to application hosting, every second of uptime counts. That’s why having an Uninterruptible Power Supply (UPS) isn’t just smart—it’s essential. At TechGN, we help businesses secure their data and maintain system uptime. In this guide, we’ll

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