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How Artificial Intelligence Is Transforming IT Support in 2026

When your business phones go down, everything stops, sales, support, internal operations. That’s why small and mid-sized businesses (SMBs) using Voice over IP (VoIP) need

Post‑Holiday Cyber Threats: What Scammers Do After the Holidays (and How SMBs Can Stay Protected)

For many businesses, the holidays mark the end of a busy season. Orders slow down, inboxes quiet, and teams return from vacation ready to start

VoIP Disaster Recovery Planning: How to Keep Business Communication Alive During Outages

When your business phones go down, everything stops, sales, support, internal operations. That’s why small and mid-sized businesses (SMBs) using Voice over IP (VoIP) need

Holiday Email Security & Remote Work: What SMBs Must Know to Stay Safe

The holidays are a special time,full of celebrations, year-end tasks, and for many businesses, a chance to reconnect or wrap up projects. But this festive

Build Your Cyber Resilience Plan Before the Holidays Disrupt Your Business

The holiday season is a time for celebration, reflection, and unfortunately an increase in cyber threats, service outages, and technical disruptions. As more people shop

Don’t Let Winter Weather Wreck Your Business: IT Preparedness for Storms and Power Outages

As snow piles up and temperatures drop, so do the chances of your systems staying online. For small and mid-sized businesses (SMBs), winter storms and

Allan Lee Mesina is the owner of Technology Group of the North. Allan possesses advanced knowledge and skills in web application development, Linux Systems administration, Voice over IP (VoIP) telephony, and virtual technologies such as VMware and Hyper-V.

Benjamin has been a full-time Senior IT Professional at Tech GN since October 2014. He has specialties in implementing and maintaining Microsoft Desktop and Server products, VoIP telephony, and cloud environment deployments

Shaylyn Ryan is a full-time IT service technician at Tech GN. Shaylyn Ryan started in our company as an intern while finishing school. After she graduated, we hired her as a full time technician so our customers could continue to benefit from her extensive expertise.

Clark Casino is a full-time IT service technician at Tech GN. Clark has worked in the IT industry for over 10 years as a technical support and service professional, and he joined our team in January 2021.