Software Solutions

fairbanks software installation

Cutting-edge software solutions to meet your specific business needs. Implementation, training, and ongoing support included.

At Tech GN, we focus first on learning our customers’ business goals and challenges, then finding the best solutions to support success. Simplify daily tasks and gain a competitive advantage with proven software

Find, implement & use great solutions

Microsoft

Set your business up for success with Microsoft business solutions including Office 365, Windows Server Operating Systems, Desktop Operating Systems, Azure, SQL Database, SharePoint, and more.

Google Workspace

Get more done, more easily with a full setup of Gmail for Business, Google Drive, and other powerful tools from Google.

Security Solutions

Keep your hard work safe and secure with customized cybersecurity tools including Cisco Umbrella Protection, managed firewall, Webroot Endpoint Protection, and email spam filtering.

Voice Over IP

Communicate faster and more easily with reliable, small-town-friendly Voice and Data Over IP (VoIP) solutions using FreePBX, a powerful open source solution backed by a worldwide user community.

There’s no one-size-fits-all software solutions.

From email to cybersecurity to business document storage, your software applications form a complex network that functions as a core part of your daily processes. We can help you choose the right software, implement it, and get the best value from it by using best practices and understanding all its capabilities.

Rely on expert consultation & support from start to finish

More than just procurement & installation

From the first steps of strategic business planning to long-term IT support, we’ll be there to help you for the entire lifecycle of your solutions and beyond. We can help you assemble a complementary toolkit of software and hardware solutions, then support you for the long run. That’s why we’re experts in a diverse set of software for small and mid-sized businesses, including VoIP services, managed cybersecurity, Office 365, Microsoft Teams, Google Workspace (formerly G Suite), networking software, and more.

Performance monitoring & management

To make sure your software performs well, it’s important to conduct regular routines such as backups, updates, and virus scanning. We can take that stress off your plate by running and overseeing automatic programs that operate daily, weekly, monthly, and annually. This might include routines like automated daily backups, Windows and Linux Server security patch updates, auditing daily server logs, and more.

Remote & Onsite Support

Remote assistance can be extremely effective, but there are also times when it’s critical to have an expert on site to provide help with software or hardware implementation and support. We provide seamless remote support and implementation services when appropriate, and we also offer on-site assistance in communities across Alaska to ensure everything is done right.

Active Cybersecurity

Cyber threats are constantly evolving and becoming more sophisticated, which means effective cybersecurity requires active monitoring. To best protect our customers, we offer cybersecurity management services that go beyond just implementing software. We help with malware scanning, managed firewall services, intrusion detection and response, and more.